Contact Us

We're here to help with questions about your orders, products, shipping, returns, payments, and general inquiries.

Customer Service

Email: service@luluandskys.com

Our customer service team will generally respond within 1–2 business days.

Please include your order number when contacting us about an existing order so that we can assist you more efficiently.

Order Support

For order-related questions, please provide:

  • Order number
  • Name used when placing the order
  • Email address used for the order
  • A brief description of your request

Business Hours

Monday – Friday

9:00 AM – 6:00 PM

Customer service hours may vary during U.S. holidays.