Privacy Policy

Last Updated: August 22, 2026

Lulu & Sky respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to marketing communications, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order information
  • Payment-related information
  • Device and browser information
  • IP address
  • Website usage information
  • Information you voluntarily provide to us

Payment information may be processed securely by third-party payment providers. We do not need to retain your complete payment card details in order to process your order.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Provide shipping and delivery updates.
  • Process payments.
  • Respond to customer service requests.
  • Manage customer accounts.
  • Improve our website, products, and services.
  • Detect and prevent fraud or unauthorized activity.
  • Send promotional communications when permitted by law.
  • Comply with applicable legal obligations.

Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website traffic, improve functionality, and provide relevant advertising or marketing.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

Information Sharing

We may share information with trusted service providers that help us operate our business, including payment processors, shipping providers, technology providers, analytics services, customer support providers, and marketing partners.

We may also disclose information when reasonably necessary to comply with applicable law, legal processes, protect our rights, prevent fraud, or protect the safety of our customers and others.

We do not sell your personal information as a general business practice.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct, delete, or limit certain uses of your information.

To submit a privacy-related request, please contact:

service@luluandskys.com

We may need to verify your identity before completing certain requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Email: service@luluandskys.com